The Best Way to Set Up Medications on Auto Ship

What if my medications are set up for every 30 days, but I need food every 2 months? How do I get them both on Auto Ship?
If I have my pet’s medication refills on Auto Ship, what happens when the prescription runs out? Will you call the vet, or do I?

What if my medications are set up for every 30 days, but I need food every 2 months? How do I get them both on Auto Ship? The best solution is to set up two accounts. That way you can have your pet’s medications delivered in plenty of time without disrupting your pet’s food schedule. Plus you get to save time and money on both! You can access both accounts on your “My Auto Ship” page. Back to Top
If I have my pet’s medication refills on Auto Ship, what happens when the prescription runs out? Will you call the vet, or do I? Your vet may need to see your pet again to write a new prescription. We will let you know when you have just one month left on your pet’s prescription, so you will have time to make an appointment and see if the medication is to be renewed. Once you have your prescription information, give us a call at 1-800-865-1077. We will call your vet to confirm your prescription, and your Auto Ship plan will continue uninterrupted. Back to Top
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